New Virtual Health Service Aims to Divert Up to 85,000 People From Hospitals Annually

Source: The Patriot Light | AWK Network | VIEW ORIGINAL POST ==>

The service uses video conferencing technology to connect patients with a team of clinicians who will provide assessments and expert advice.

Initially available on weekdays from 8 a.m. and 4.30 p.m. (excluding public holidays), it will expand to operate daily from 8 a.m. to 10 p.m. starting February 2025.

Statewide Coverage by 2025

VirtualADULTS will initially be based in two central hubs across metropolitan and regional NSW, servicing local patients. By late 2025, the service will be accessible across the state.

The Sydney hub will launch in December, and the regional one will commence early next year.

The initiative builds on the success of the virtualKIDS Urgent Care Service, which was expanded across all of NSW in December 2023. Since then, over 10,000 children have received consultations, avoiding unnecessary hospital visits.

VirtualADULTS is part of a broader $171.4 million investment in virtual care, including services for mental health and specialist consultations.

Together, they aim to provide advice to 180,000 people in their own homes.

“Virtual care has made tremendous progress, accelerated in part by the pandemic, and it is becoming an increasingly embraced model of…

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